Privacy Policy
Your privacy is important to us. This policy details how Crafted Canvas AU collects, uses, and protects your personal information.
1. Information We Collect
We collect various types of information to provide and improve our services to you. This includes personal identification information such as your name, email address, phone number, and postal address when you register on our site, place an order, subscribe to a newsletter, respond to a survey, or fill out a form.
We may also collect non-personal information about your visit, including the pages you view, the links you click, and other actions taken in connection with the site. This data helps us understand how our website is used and how we can enhance your experience.
2. How We Use Your Information
The information we collect from you may be used in the following ways:
- To personalize your experience and respond to your individual needs.
- To improve our website offerings based on your feedback.
- To process transactions and deliver the products or services you have requested.
- To administer a contest, promotion, survey, or other site feature.
- To send periodic emails regarding your orders, updates, or related product/service information.
- To improve customer service by effectively responding to your requests and support needs.
3. Information Protection
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include secure servers and encryption technologies to protect data transmitted online.
Your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers after a transaction. We work with trusted third-party payment processors who handle sensitive payment data securely.
4. Use of Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
5. Disclosure to Third Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
6. Your Consent
By using our site, you consent to our website's privacy policy.
7. Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last modified on October 26, 2023.
8. Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Crafted Canvas AU88 Queen Street, Melbourne VIC 3000
Email: [email protected]
Phone: +61 3 9123 0143